Case Study
IDFC FIRST Bank saved $5 million annually with UST's DevSecOps transformation
OUR CLIENT
IDFC FIRST Bank Limited, a leading financial institution in India, offers a range of services, including retail, corporate, wealth management, and investment banking, leveraging advanced digital platforms to deliver seamless banking experiences. Through its “Unbank” initiative, IDFC FIRST Bank aims to redefine traditional banking by prioritizing customer needs, sustainability, and financial inclusion to fuel economic growth and community development across India.
THE CHALLENGE
Application development bottlenecks - multiple, manual tools caused massive productivity issues
Constricted by aging software, the bank’s development team was forced to use multiple, manual tools, which created standardization and compliance challenges across more than 1,000 enterprise applications. These time-consuming processes resulted in an estimated loss of more than $15 million in productivity, impeding the bank’s ability to scale and damaging customer relationships. As a late entrant into the crowded digital banking landscape in India, IDFC FIRST Bank needed to rapidly deliver high-quality digital applications with sound governance policies to capture and retain the attention of modern banking customers.
THE TRANSFORMATION
Delivering modern DevSecOps created fast, secure, personalized banking experiences
UST helped the bank transform its approach to application development by implementing an automated DevSecOps framework. Migrating the bank’s IBM ClearCase and ClearQuest version control and change tracking software to modern development and DevOps tools, including Jenkins, Kubernetes, JFrog, SonarQube, Veracode, and GitHub, allowed the development teams to create a robust software pipeline with embedded audit, compliance, and governance controls. Quality gates ensured comprehensive traceability from inception to deployment. This transformation boosted developer efficiency, accelerated application delivery times, and ensured that customer banking interactions were consistently secure, seamless, and tailored to their unique needs.
THE IMPACT
Saving millions annually through modernization and efficiency
After the DevSecOps application development transformation, IDFC FIRST Bank achieved these impressive results:
- At least $5 million in savings annually - by consolidating tools and infrastructure, the bank significantly boosted profitability
- 800+ applications migrated in six months - demonstrating the bank's commitment to rapid innovation and efficiency
- Fast application upgrades - that continually enhance performance, security, and user experiences thanks to modern DevSecOps applications and tools, like Jenkins, Kubernetes, JFrog, SonarQube, Veracode, and GitHub
- Automation-led compliance policies - that streamline operations and mitigate risks to the bank and its customers
- A unified framework for governance and innovation - by replacing fragmented tools with a standardized DevSecOps ecosystem that fosters creativity and efficiency
Resources
https://www.ust.com/en/what-we-do/strategy-implementation-operations